Returns & Exchanges

30-Day Return & Exchange Window

We provide a 30-day return and exchange policy starting from the date you receive your item. This gives you ample time to request an exchange for a different size or design if you're not satisfied. 

Eligibility for Returns/Exchanges

To be eligible for a return, please try the product for at least 7 business days. You can request an exchange at any time after receiving the product. Ensure the original item is returned in its original packaging and the same condition as when you received it. Please note that return/exchange shipping costs are not covered by us, but we can offer discounted return labels upon request.


Please be aware that personalized desk mats, customized desk mats, or leather mats are not eligible for exchanges or returns. International exchanges or returns are not accepted. If you have questions, feel free to contact us.

Damages and Issues

Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to promptly address the issue.

Initiating an Exchange

To start an exchange, contact us through the provided link. We'll provide instructions for returning the item. Items sent back to us without prior approval for return or exchange will not be accepted.


We will notify you once we've received and inspected your exchange/return. If approved, the refund will be automatically processed back to your original payment method if you opt for a separate purchase. Keep in mind that it may take some time for your bank or credit card company to process the refund. 

Lost or Stolen Items

We do not provide coverage for lost or stolen desk mats. Please monitor tracking to ensure prompt package pickup, and contact us if you encounter any problems.


Cancellations for desk mats must be requested within 8 hours of placing your order. After this timeframe, we are unable to alter your order. You can still take advantage of our 30-day return policy within the USA, but please wait at least 7 business days before initiating a return.